Privacy Policy

This Privacy Policy applies to:

• the Artarch main website;
• Artarch accounts and memberships;
• Skira, Studio, and Aideals;
• related content browsing, creation, remixing, workflow, generation, publishing, billing, and support features.

Certain features or integrations may be subject to additional notices. Where a feature-specific notice conflicts with this Privacy Policy, the feature-specific notice will control for that feature.

We collect information in the following categories:

2.1 Information You Provide Directly

We may collect information that you provide to us, including:

• name, username, display name, and profile details;
• email address and login credentials;
• account preferences and settings;
• payment, billing, invoice, and subscription-related information;
• support requests, feedback, survey responses, and communications;
• prompts, instructions, uploads, reference materials, creative assets, generated projects, and other content you create, submit, or manage through the Services.

2.2 Information Collected Automatically

When you use the Services, we may automatically collect:

• device and browser information;
• IP address and approximate location;
• log and diagnostic information;
• pages visited, interactions, clicks, session duration, and navigation paths;
• usage data relating to projects, workflows, features, exports, and generation activity.

2.3 Information from Third Parties

We may receive information from:

• authentication providers such as Google, Apple, or other sign-in services;
• payment processors and billing partners;
• analytics and security providers;
• integrations you choose to connect.

We use collected information to:

• provide, operate, and maintain Artarch, Skira, Studio, and Aideals;
• authenticate users and manage accounts;
• enable unified access across products where applicable;
• process payments, subscriptions, membership status, renewals, and refunds;
• power content generation, editing, remixing, storage, workflow execution, and exports;
• improve product quality, performance, safety, moderation, and reliability;
• personalize content, recommendations, and user experience;
• communicate with you regarding updates, billing, support, and security;
• detect abuse, fraud, unauthorized access, or violations of our Terms;
• comply with legal obligations and enforce our rights.

We recognize that users may create, upload, or manage valuable content through the Services.

4.1 Service Use of Content

We may process your content as necessary to provide the Services you request, including to:

• generate or transform outputs;
• store, display, and sync projects;
• execute workflows;
• support exports, previews, publishing, and account features;
• debug, maintain, and secure the Services.

4.2 No Unauthorized Commercial Exploitation

We do not privately commercialize, sell, license, or otherwise use your private user content for our own advertising, resale, or unrelated commercial gain without your permission.

This means:

• we do not silently take your private creations and turn them into commercial showcase material for our own business;
• we do not resell your private user content libraries to third parties;
• we do not claim ownership of your content solely because it was created or edited using our Services.

4.3 Improvement and Safety

We may use operational data, system telemetry, logs, and limited service-related information to improve reliability, security, moderation, and performance. Where broader product or model improvement involves user content or content-derived signals, we will do so in accordance with applicable law, disclosed settings, feature controls, and this Privacy Policy.

4.4 Public Sharing

If you choose to publish, submit, or share content publicly through community, showcase, or public-facing features, that content may be visible to others and treated according to the settings of those features.

Artarch may offer a unified membership framework across multiple products, including Skira, Studio, and Aideals.

This means:

• you may use a single Artarch account across multiple products;
• some plans may include shared identity, membership recognition, billing records, credits, or wallet-based usage;
• some benefits may remain product-specific depending on the product environment and plan.

For example:

• certain features may only be available within Skira, Studio, or Aideals;
• advanced workflow, generation, export, or commercial features may vary by product;
• subscription tiers, usage quotas, and feature limits may differ even if your account is unified.

We use billing and membership information to manage subscriptions, entitlements, usage accounting, fraud prevention, taxes, and payment compliance.

We do not sell your personal information in the ordinary course of operating the Services.

We may share information:

• with cloud hosting, analytics, billing, support, authentication, and security providers who help us operate the Services;
• with service providers under confidentiality and data protection obligations;
• if required by law, regulation, legal process, or government request;
• to protect the safety, rights, property, users, or integrity of the Services;
• in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

We may use cookies and similar technologies to:

• keep you signed in;
• remember preferences and settings;
• support security and fraud prevention;
• measure and improve product performance;
• understand usage and engagement patterns.

You may manage certain cookie preferences through your browser or device settings. Some features may not function properly if certain cookies are disabled.

We retain information for as long as reasonably necessary to:

• provide the Services;
• maintain accounts and projects;
• support subscriptions and membership history;
• comply with legal obligations;
• resolve disputes;
• prevent abuse and enforce our Terms.

Retention periods may vary depending on account status, legal requirements, operational needs, and the type of data involved.

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information, including measures such as:

• encrypted transmission;
• access controls;
• logging and monitoring;
• security reviews and updates;
• internal restrictions on access to sensitive information.

No service is completely secure, but we work continuously to maintain reasonable protection standards.

Depending on your jurisdiction, you may have rights such as:

• accessing your personal information;
• correcting or updating information;
• requesting deletion of certain data;
• requesting portability of certain data;
• objecting to certain processing activities;
• withdrawing consent where processing is based on consent.

You may also manage certain account, communication, and privacy preferences through product settings or by contacting us.

Our Services are not intended for children under the age permitted by applicable law without appropriate parental or guardian consent. If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to review and delete such information.

If you access the Services from outside the jurisdiction where our systems are primarily operated, your information may be transferred to and processed in other jurisdictions where data protection laws may differ. Where required, we will take appropriate measures to protect such transfers.

We may update this Privacy Policy from time to time to reflect changes in:

• our products and features;
• our membership or billing structure;
• legal and regulatory requirements;
• privacy and security practices.

When we make material changes, we will update the “Last Updated” date and may provide additional notice where required.

If you have questions about this Privacy Policy or wish to exercise applicable rights, please contact us at:

Email: privacy@artarch.ai

Website: https://artarch.ai